We will be performing maintenance on our network infrastructure on Friday, 22nd March 2024, between 00:00 and 00:30 UTC. Whilst we do not expect any downtime, there may be a brief period of increased latency or packet loss as traffic is rerouted through alternative paths in our network.
We're aware of an issue currently affecting call quality through our network. We're investigating, and we'll provide updates as soon as possible.
Update: A damaged fibre between data centre locations caused packet loss. After the link was disabled, normal operations resumed. There are 2 other links that share the same fibre and therefore internal network traffic is considered “at risk”. The issue has been escalated to the fibre provider for remediation.
Powered by WHMCompleteSolution